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WWF reserves the right to remove any information or data from the site, without prior notice. WWF shall not be liable for any damages caused by the use of information of the site or resulted by the visit to its pages.
WWF’s panda symbol and the letters “WWF” are registered trademarks at the Hungarian Intellectual Property Office under registration number 001843077 for WWF Hungary.
Personal data management
WWF only collects and processes personal data provided voluntarily by visitors. We need these data for providing and developing our site’s services. By providing your personal data, you consent to the use of these information for the above purposes. WWF will treat your personal data in accordance with the legislation in force (Act CXII. of 2011.) and stores them until they are necessary for the above purposes or until you withdraw your consent to process your data.
Under no circumstances WWF provides, transmits, or discloses the personal data to third parties, other than the company responsible for processing data, unless it is required by law, authorities or court.
You can subscribe to our newsletters after registration, by stating your name and your e-mail address. You can unsubscribe from the monthly e-newsletters and delete your data at any time by clicking on the link provided at the bottom of the Newsletter.
WWF reserves the right to suspend the registered membership or registration of anyone who violates the legislation in force.
WWF Hungary – Complaints management policy
WWF Hungary Foundation provides information about the organization’s campaigns, programmes through its publicly available website (http://wwf.hu). We make sure our supporters or other individuals to make complaints, suggestions or share comments.
If you have any problem, please contact us:
- By e-mail: email@example.com
- By post: 69/A Álmos vezér útja, Budapest 1142 or PO box 694/112, Budapest 1399.
- By phone: + 36 1 214 5554
- By fax: +36 1 212 9353
Customer service availability: Monday – Friday 9.00am – 4.30pm
In case of any complaint, please state your name, contact details and the brief explanation of your problem to our colleagues.
Complaints handling policy:
Complaints and grievances should be submitted in writing, directly to the Foundation in the first instance, but not exceeding 2 workdays after becoming aware of the problem. The complaints are immediately registered by the Foundation and the complainant will be informed about the Foundation’s position as soon as possible or within a maximum of 10 days.
The legitimacy and the acceptance of complaints, as well as the designation of the person responsible for complaints management, and the enforcement deadline are decided by the Director of the Foundation. After terminating the complaint procedure, all notes related to the specific complaint, grievance or its examination are kept for 5 years by the Foundation. Furthermore, the Foundation informs the complainant about the set of corrective action, its expected result and the deadline of implementation.
Our supporters’ rights:
Our existing and potential supporters and donees have the possibility to discover the objective, schedule and methods of our organization’s fundraising activities as well as the use of the collected donations. Through the complaint management process, the complainant has the right to stay in anonymity and to confidential data treatment.
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Board of Trustees
The presidents of WWF Hungary’s Board of Trustees are Andreas Beckmann, Roland Csáki and Katalin Szomolányi.
Board of Trustees’ meetings
WWF Hungary is part of the international WWF Network, it belongs especially to the Central and Eastern Europe Regional Office, committed to make detailed professional and financial reports for the office. As a result, some members of our Foundation’s Board of Trustees and Supervisory Board are foreign citizens. If they are unable to attend the meeting in person, the foreign citizens may participate in the English meetings virtually, via video conferences in accordance with the Hungarian legislation. From 2018 onwards, we would like to ensure our transparency by presenting in a comprehensible way our annual achievements approved by the Board of Trustees. We would like to provide a more concise content, created in a more diverse and interesting way than the mandatory public benefit report.
The next meeting of the Board of Trustees will be held: 8 May 2020 at 10.00am at WWF Hungary Foundation’s office.
The member of the Supervisory Board is Jean-Paul Paddack.
The documents of the organization – except non-public information based on the GDPR guidelines of the Foundation, or due to other circumstances – are accessible to the public at the WWF Hungary’s office, after prior consultation and in compliance with the organization’s GDPR guidelines.